FAQs

Do I Need To Schedule An Appointment?

Gulf Coast O&P does operate on the basis of an appointment schedule; however, walk-ins are welcome. We recommend that you call ahead to reserve a time for you to meet with your practitioner. Appointment length will vary dependent upon the specialty (orthotic or prosthetic) and on the scope of services to be provided that day.

We are committed to providing excellent, courteous and respectful service, inclusive of our awareness of your time in our offices. Quality orthotic/prosthetic care requires individual time and attention. It is our policy never to rush a patient or to compromise care. We will do our utmost to alert you to any delay before  your arrival and appreciate your patience and understanding should a delay occur.  If you cannot keep an appointment, please notify us as soon as you become aware of the scheduling conflict.

Do I Need A Prescription or Physician Referral?

Yes. Most insurance companies consider prosthetists and orthotists specialists; therefore, a prescription from your primary care physician or referring physician is required at your first visit.

What Can I Expect On My First Visit?

As a new patient, you will be registered when you arrive for your appointment. You will be asked to provide insurance and medical history information. You may also click here to print our patient information form.

When you come to the office for your appointment,  a practitioner will evaluate your condition, review your history and discuss options with you depending on your specific needs and desires.

How Much Will The Device Cost?

Device delivery in orthotics and prosthetics, in most cases, requires more than one office visit to ensure proper fit and alignment. The total fee paid is based on an all-in cost for professional services, procedures, and the cost of the device itself, as well as any follow-up or adjustment visits as needed.

We recognize the need for a clear understanding of your financial obligations as it involves your care. We encourage open discussion of these matters. Our office staff is available to assist you and to answer any questions or concerns you may have. If you have financial difficulties, an open dialogue and exchange of information will enable us to work with you to overcome them.

Will My Insurance Cover All The Costs?

Most people today rely on insurance assistance to pay for medical services. Your insurance policy is a contract between you and your insurance company. We urge you to be fully aware of your policy's provisions before your first appointment. To ease the reimbursement process for everyone, please provide the following information at your initial visit:

1. Current insurance card and State ID
2. Physician’s prescription.
3. If a Worker’s Compensation case, please bring case manager contact information

We will request authorization from your insurance company for the services to be provided. Upon authorization, Gulf Coast O&P will submit a claim directly to the insurance company. As with other medical service providers, should the insurance company pay only a portion of the fees for full services, you remain ultimately responsible for full payment of services.